Frequently Asked Questions


ABOUT US

Q: What is 4 Your Health?

A: 4 Your Health is a program designed to supply individuals and families with access to affordable and convenient healthcare services. Our unique approach to the growing industry of telemedicine involves a focus on health as a whole. In addition to 24/7 access to licensed physicians and nurses, who can provide quick and reliable diagnosis for over 70% of common ailments, we also give our members the tools and resources to improve their nutrition, fitness, and overall wellness. Our goal is to deliver quality care and peace of mind—anytime, anywhere.

Q: Is 4 Your Health medical insurance?

A: No, 4 Your Health is not medical insurance. It's a monthly subscription program that provides you with 24/7 access to board-certified physicians, nurses, and wellness coaches, as well as fitness programs and personalized meal plans. 4 Your Health has no deductibles, no co-pays, and no insurance claims.

Q: What common conditions can be treated via telemedicine?

A: 4 Your Health can provide quick and reliable diagnoses for over 70% of common ailments, including—

Allergies			Skin Inflammations		Asthma
Sinus Conditions	Sore Throat				Bronchitis
Sports Injuries	Cold & Flu				Shingles
Fever			Constipation/Diarrhea		Hemorrhoids
Headache		Urinary Tract Infection		Joint Aches & Pains
Rashes			Heartburn				Pink Eye
Infections		Nausea					Minor Pediatric Ailments
	

Q: Is there a limit to the number of times I can call a doctor?

A: No. There isn't a limit to the amount of times you can call a doctor. You also have the option of calling a nurse or emailing experts with different specialties.

Q: Are the doctors that I call licensed, US-based physicians?

A: Yes, the doctors you will call are US-based physicians, licensed in the state you reside in.

Q: What's the catch?

A: There's no catch—your experience with 4 Your Health has been designed to be hassle free. Consult with a doctor or nurse – when you need one most, and all from the convenience of your computer, tablet or phone. They can quickly and reliably diagnose for over 70% of common ailments; calling in a prescription, when necessary.

At 4 Your Health, we know it's not all about medical emergencies but rather about putting preventive care in place to help our members achieve an optimal quality of life. That's why we also include wellness coaching, personalized meal plans, and online fitness classes.

Q: Will Cooking Light Diet meal plans account for my food allergies or dietary restrictions?

A: Yes, Cooking light Diet supports menus for people with peanut, tree nut, shellfish, gluten, and dairy allergies, in addition to gluten-free and vegetarian diets.

Q: How is my privacy protected?

A: Yes. 4 Your Health is committed to protecting the privacy of our customers. Click here to read our privacy statement. You can read the Privacy Policies of our benefit providers on their respective pages.

ENJOYING YOUR BENEFITS

Q: How do I contact Customer Service?

A: Contact us via phone, email, or online with any inquiries or comments. Your total satisfaction is our biggest priority. We're committed to providing you unparalleled service and maximum value!

Q: After I've registered my account, can I change my username/email address?

A: Yes, you can change the email address associated with this account at any time by calling our toll-free number: 1-855-578-5516 from 9am – 7pm ET 7 days a week. All future email communications will be sent to your new email address. Please note: The username to log into your account will still be the original email address you used when you first set up your membership.

BILLING & CANCELLATION POLICY

Q: How do I cancel my membership?

A: We want to make sure that you and your family are enjoying a customer experience that is unmatched. If you're not fully satisfied with your membership, you can cancel using either of the options below. Your service will be effective until the end of the current billing period and you won't be charged anything further.

WEB BROWSER

Q: What are the best Web browsers for optimizing my 4 Your Health online experience?

A: Your 4 Your Health online experience is best optimized on the following browsers: